Live video tutorials guide (for sellers only)


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About This Proposal

When a buyer purchases a proposal with the video module enabled, that buyer will have to pick a time he or she is available within the “Days within which a video session can be scheduled” (Check first image above) Meaning if seller sets only 2 days, buyer can only pick a time within 2 days after purchase. This option will appear in the order page.

Once both seller and buyer finally settle on a date and time, they will both get a confirmation email, and the video button will appear on seller’s screen. Now even though both seller and buyer agree on a time, the seller still has the power to initiate the video call anytime, as long as the video call button is present. This means if for some reason the buyer is willing to do a call earlier than accepted date, seller can initiate the call.

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    Sonnydoung New Seller

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