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By Way2k Way2k
Way2k 12 Oct 2012
KSOU to open call centre for Students queries

Students enrolled for the programs offered by the Karnataka State Open University can hope to get updated information they are looking for easily. The varsity is opening a call centre to attend to the queries of its 3.5 lakh students. Professionally trained executive will take the call and reply the caller. There are also plans to emulate the system the Indian Railways has adopted to get the passengers information on their reservation. The KSOU V-C Mr. K.S. Rangappa on Tuesday, 11th Sept, 2012 said they are facing problem in attending to the student community given their numbers.

KSOU to open call centre for students queries

"We just cannot handle the telephone calls pushing us to look for professional assistance," he stated. The plan is to allow the student community to get the information at any point of the time given that there are students across India and abroad and some 50% of them working. The varsity is also introducing many basic Science courses so as to promote them and earn too. There is demand for such courses and experts including teaching faculty at IISc will devise the syllabus.

The audio-visual study materials will be uploaded on the varsity's website so that the students get experts assistance 24x7. For practical classes, the students are required to come down to Mysore where the varsity is building a facility in its campus in Mr. Manasa Gangotri. Once the science courses pick up, the higher education institution will partner with science colleges at district and taluk centres to extend the lab facility. Mr. Rangappa said there is huge money in the teaching of the basic science too.

"We are adopting the module existing in some of the European countries," he stated. At present, the varsity is offering some science courses, which will be scaled up next academic. It is eyeing to reach the higher education across Karnataka and opening regional centres at all district headquarters and study centres at taluk centres. The focus will be on North Karnataka, the V-C said adding if it is followed vigorously for five years, Karnataka will top India among states in higher education.

Courtesy: Times of India

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